From Ellen Voie, President of Women in Trucking:
American Author and Management Expert Kenneth Blanchard once said, “The key to successful leadership is influence, not authority.”
Too often we hear people complaining about their circumstances, but they don’t seem to make any effort to change the situation. They’d just prefer to grumble and let others deal with the same issues.
How can YOU make the trucking industry a better place for all of us? First, think about how your negative remarks invite more criticism. Calling someone names or making harmful comments don’t help anyone. In fact, it just puts the other person on the defensive which prompts them just to shut you out.
The ability to influence means you can change other people’s behavior in a positive way. You DO have an opportunity to make a difference, but there are points to consider in the process. We’ve all heard the adage, “there’s strength in numbers.” You can easily break a twig in two, but grab a handful of sticks, and it’s much more difficult.